Arch Insurance North America has teamed up with Cytora, a digital risk processing platform, to digitise its risk intake and streamline underwriting workflows through AI and automation. According to the firm, Arch Insurance is accelerating its digital transformation to improve service efficiency for brokers and clients and enhance underwriters' focus on risk decisioning and portfolio management. Arch Insurance International has also been using Cytora's risk processing platform to digitise UK risks. Juan de Castro, chief operations officer at Cytora, comments: “Our work in the UK with Arch Insurance International showcases the substantial value that can be created by optimising insurance workflows. “Thanks to the scalability of the Cytora platform, we will be able to quickly bring these enhanced processes to Arch Insurance in North America.” Caolan Kovach-Orr, assistant vice president of intelligent data automation for Arch, remarks: “This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. “Cytora will help us streamline key workflows, ensure more consistent execution, and deliver a world-class experience to our brokers and clients.”
