Marsh McLennan, and its management consultant business Oliver Wyman, have launched a new Generative AI tool for its colleagues. The tool, named LenAI, was developed by Marsh McLennan’s Dublin Innovation Centre in collaboration with Oliver Wyman Digital. The tool is built on technologies from Microsoft and Open AI. It aims to enhance colleague productivity, allowing more focus on client work. The firm says early adopters at Oliver Wyman reported that they had saved an average of eight hours per week when they used the tool. Additionally, they reported spending 20 per cent less time on simple, repetitive tasks and reallocating that time towards more complex tasks. The tool is now available to more than 85,000 Marsh McLennan colleagues. Paul Beswick, senior vice president and global chief information officer at Marsh McLennan, says: “When it came time to introduce the tool, we were able to deploy it quickly and securely. Since its full launch recently, LenAI has been a game changer for our teams, enabling them to work smarter for the benefit of our clients.”
