Canopius Group (Canopius) has appointed Megan Shao as head of claims in itsAsia Pacific (APAC) division, effective immediately. Shao has more than 14 years of experience in specialist claims, and has specific expertise in the APAC region. Prior to joining Canopius, she served at Zurich Insurance Group as head of claims for the Hong Kong technical centre, and head of financial and casualty claims in Asia. Before this, Shao worked as a claims specialist at insurance company Chubb for more than 11 years. Commenting on her new role, Shao says: “The way claims are managed is a vital component of any insurer’s business and it is paramount that our policyholders receive best-in-class claims service that is always fair, responsive, and professional. I look forward to working with both internal and external stakeholders to build on the excellent reputation Canopius has in the market.” Mark Newman, CEO for APAC at Canopius, adds: “Our regional success continues to be built on our ability to attract exceptionally talented people and empower them in their roles. Megan will add experience and leadership to our team with her regional knowledge across multiple jurisdictions and a broad range of product classes. I am confident Megan will further improve our overall service standards, strengthen our specialty expertise, and be a key member of our regional leadership team.”
