Cell captive specialists Talisman Casualty Insurance Company (Talisman) is providing clients with a ‘hyper-efficient’ claims process that they assert is both faster and more affordable than traditional insurers. The Las Vegas-based company employs trusted claims management service providers to process claims for their clientele’s cell programmes and utilises data technology to aggregate numbers within a cell captive. Amidst positive service reviews, Talisman Casualty also allege that their claims management system saves more money for clients than the processes of traditional insurers, as claims tend to account for the majority of a captive’s expenses. Therefore, maintaining best practice claims management is the recommended way for captives to set themselves apart from traditional insurers. Clients receive immediate feedback on the overall impact of claims. To protect their clients’ interests, Talisman can extend delegated claims authority exclusively to providers that are accomplished in their respective fields. This means they must demonstrate both experience and expertise in the local markets (where claims are made) on top of being able to address virtually every issue they may face in claims management.
