eMaxx Assurance Group of Companies (eMaxx) has launched a customer centric technology platform for its variable cost captive programmes. The platform provides a centralised source for customers to manage their own insurance and risk management programme through the power of technology. eMaxx’s sister company eTechnology Services developed the technology platform and will be available to other insurance companies for licensing. Through the customer centric platform, customers have access to insurance policies, programme documents, historical exposures, claims details including access to the adjusters’ notes, real time billing information and will be able to make payments. Customers that are members of the variable cost captive programmes can view their fund performance and profitability. Risk management capabilities include telematics rankings, driver files management, MVR monitoring and online learning through eLive Connect. eMaxx acts as the sponsor of eCaptiv, a Vermont domiciled captive reinsurance company that is organised to provide protected cells reinsurance support. In February 2020, ProSight Specialty Insurance (ProSight) and eMaxx agreed to offer captive risk solutions to emergency roadside assistance providers that are affiliated with AAA roadside assistance. The offering will enable providers that join the captive to achieve their long-term insurance and risk management goals with ProSight and eMaxx. Commenting on the platform, Kevin Seth, President of eTechnology Services, says: “No business likes paying insurance premiums to insurance companies. Our objective is to deliver state of the art technology to improve our customers experience and provide value-added services that will drive down their insurance.”
