Insurance technology provider Xchanging is to open new delivery centres in the Philippines and China.
“APAC is a not only a core market for Xchanging and one that it is actively expanding, it is also a key delivery hub, given the availability of scalable talent in countries like India, Philippines & China,” said a statement from the firm.
“Our strategy is in line with analyst predictions that the business process outsourcing market in Asia-Pacific is on pace to reach $6.45 billion this year and hit $9.5 billion by 2016, with many growth opportunities still untapped.”
Julie Lynch, head of relations at Xchanging Insurance Services said: "APAC is a key market for us as we continue to grow our business globally. The new locations and services build on an already broad range of services we provide for customers across the region. APAC is obviously a very diverse region culturally but the issues there are the same as other territories.”