Sapiens launches the Sapiens Autonomous Insurance Platform, a software as a service solution designed to embed artificial intelligence in insurers’ core policy administration systems. The platform extends the company’s core insurance products and provides agentic tools across underwriting, policy, billing, claims and customer engagement. It is built on three layers: a persona-based experience layer, an intelligence layer where agentic flows carry out the work, and a foundation layer based on the company’s ontology of more than 40 years of industry experience. The foundation layer also underpins dedicated data migration and configuration hubs, which take requirements and legacy files and turn them into run-ready scripts and load-ready extracts that are mapped, proven and reversible. The migration hub handles profiling, mapping, validating and extracting data, ingesting legacy files as they are without reformatting. It suggests how old data should map to the new system and provides a confidence score for review by the customer’s subject matter experts. The configuration hub takes documents in any format and maps them to the corresponding field in any system, again with a confidence score so teams can review and approve what moves forward. Every decision carries an auditable trail. Continental General, an Austin-based third-party administrator serving clients across life, annuity and long-term care, and a stock life, accident and health insurance carrier, is evaluating the tools as a means of bringing on books of business faster and more cost-effectively. Ayanna Burns, chief transformation officer at Continental General, says: "As a third-party administrator serving multiple carrier clients, Continental General needs tooling that can scale across programs and compress the timeline from contract to production. We're putting the Configuration Hub and Migration Hub to work against real workflows, and the early direction is promising." Paul Wheeler, chief executive officer designate and board member at Sapiens, says: "SapiensAIP is what turns AI ambition into results insurers can measure. For insurers, this means faster time to production, lower transformation risk and a return on investment in AI working in their core systems, right now."
