The Fidelis Partnership (TFP) partners with Howden to implement Broker Connect, a new capability in TFP's underwriting platform designed to automate and streamline the pre-bind submission process for complex risks. Howden is TFP's first broking partner to go live on Broker Connect, with information exchanged between the two firms through ACORD ADEPT, one of the key platforms being integrated into TFP's underwriting platform. The capability is intended to enhance the speed and quality of information flows between brokers and underwriters, replacing fragmented, manual submission processes with structured data and a digital workflow. TFP says the change reduces friction, removes the need for rekeying and improves data accuracy. Broker Connect also incorporates AI-assisted search, allowing underwriting, operations and claims teams to locate and assess historic submission data at pace. The platform will initially cover TFP and Pine Walk, TFP's specialist MGA platform, creating a single governed store for broker messages and documents across both businesses. Through automated ingestion of broker submissions, the platform is intended to enhance accuracy and data quality across underwriting, operations and claims functions. TFP plans to extend Broker Connect to pricing and actuarial capabilities in a subsequent phase, using AI to transform unstructured data into the formats required for modelling and pricing systems. The company says this will prepare opportunities for underwriter review without manual intervention, directing underwriters' expertise toward complex risk decisions. John-Paul O'Hare, group director of underwriting at The Fidelis Partnership, says: "For TFP, leadership is about empowering our underwriters to focus on where we add the most value, working directly with brokers and the market to find solutions to complex risks. We are excited to be using AI to increase the scale and speed at which we do business with Howden, one of our key partners, with Broker Connect giving our teams greater precision and removing manual processes." Sarah Walton, group head of business services at Howden, says: "This partnership is a mutual ambition to make the placement process work better for clients. In today's environment, the ability to move quickly and accurately on complex risks is what clients need from their brokers and underwriters. This integration will help address one of the most persistent friction points in the market and we are excited to be piloting this with TFP."
