ClearPoint Health
Carl Ericson of ClearPoint Health shares his passion for developing innovative solutions for captive insurers in the healthcare space
Could you share any insights or experiences you have had in the captive insurance industry?
Throughout my journey in the captive insurance industry, one undeniable truth has emerged: we are running a 21st-century business with outdated, 20th-century tools. Redundant and manual operations remain the industry’s Achilles' heel, hindering its potential for meaningful progress. Yet, the most exciting part is this: the industry is not just ready for change — it is ravenous for it. Emerging technologies and bold, visionary approaches hold the power to redefine the landscape.
I have had the privilege of developing a technology solution that serves as a vital connective tissue between benefit advisors, carriers, managing general underwriters (MGUs), third-party administrators (TPAs), and ClearPoint Health. It is a ‘Swiss Army Knife’ of efficiency, designed to streamline processes, dismantle silos, and empower stakeholders. My mission has been to transform friction into flow through moments of innovation. We are rewriting the future of captive insurance.
How has your previous experience prepared you for your current role?
My experience in management consulting across diverse health systems provided me with a crash course in tackling complex challenges — creative problem-solving has been at the heart of my work. Additionally, my time with an AI-driven healthcare company ignited a passion for leveraging technology to transform captive operations.
These experiences have shaped my ability to blend bold innovation with the solid foundations of the healthcare industry’s traditional frameworks. It is not about reinventing the wheel but putting turbochargers on it — making it smarter, faster, and more intuitive. My goal is to build on what works and reimagine the possibilities within our space.
Based on your experience, what would you say are the key benefits of working in this industry?
The beauty of captive insurance lies in its ability to go beyond a one-size-fits-all approach. Captives empower organisations to take genuine control of their risk management strategies — something traditional insurance simply cannot achieve.
They provide flexibility, transparency, and the capability to address unique challenges while promoting cost efficiency and building lasting financial resilience.
This industry is not just about transactions; it is about making a real impact. Few industries offer the chance to be both an innovator and a trusted partner, creating solutions that genuinely transform how businesses operate.
Captive insurance is an underexplored field that offers the opportunity to redefine what’s possible.
Can you name your main influences in the industry?
I would say Gene Pompili. As a key advisor and leader in the captive insurance industry, Gene embodies everything you would want in a leader, mentor, and collaborator. His deep expertise and strategic mindset are perfectly complemented by his ability to inspire those around him.
Gene has a remarkable talent for bringing clarity and focus, cutting through the noise to highlight what truly matters.
Outside the industry, I draw inspiration from one of my favourite quotes by Jack Dorsey: “Make every detail perfect and limit the number of details to perfect.” This mantra helps me stay focused on what is truly important — whether it is developing an innovative solution or simply preparing dinner.
What are your aspirations for your future career in the industry?
Looking ahead, I aim to reshape the future of captive insurance by driving the integration of cutting-edge technology into the industry. By leveraging AI, including large language models, machine learning, and automation, along with advanced data analytics, my goal is to build an ecosystem defined by transparency, efficiency, and precision.
I strive to draw on innovative technologies from various industries, seamlessly integrating them into transformative solutions that enhance the value captives deliver.
What advice do you have for someone considering a role in captive insurance?
Dive into the core of this dynamic industry and channel your passion to empower employers in taking control of their health insurance strategies.
Captive insurance is a vibrant, ever-evolving field that thrives on curiosity and rewards innovative problem-solving. Mastering the balance between risk management, product innovation, and tech-driven solutions will pave your way to success.
Personal bio
Carl grew up in the heart of Minnesota, dreaming of becoming an architect and designing spaces that seamlessly blend form and function.
However, over time, his passions evolved, leading him to a new mission: tackling projects aimed at improving the US healthcare system.
With over a decade of experience spanning healthcare, consulting, and product leadership, Carl combines creative insight with operational expertise in his role at ClearPoint Health.
His career is marked by leading transformative initiatives at organisations like Deloitte, Accenture, and R1 RCM, where he refined his expertise in strategic analysis, operational efficiency, and revenue cycle management.
Professional Recommendation
“Carl is an innovative leader and a true role model within our organisation. He has transformed the way we handle quoting for level-funded, traditional stop-loss, and group captive RFPs by introducing a unified workflow that simplifies and streamlines the process.
“What makes this accomplishment even more remarkable is the integration of intelligent document processing, which boosts efficiency while automating the creation and delivery of proposals to our benefit advisor partners.
“This innovation has greatly reduced manual effort, improved accuracy, and enhanced the experience for our stakeholders.”
Tawfiq Bajjali, president and chief technology and product officer, ClearPoint Health
“Carl is a vibe and creates a cultural wake that I get to surf on.”
Jeb Dunkelberger, founder and CEO, ClearPoint Health
