Zurich Global Employee Benefits Solutions (ZGEBS) has introduced new features to bolster its services to clients, including enhanced digital reports, online customer collaboration platforms, and automated data transfer.
ZGEBS's enhanced reports feature interactive dashboards, allowing customers to navigate data by financial or underwriting year.
For captive customers, the company says the online collaboration platform plays a crucial role in efficient programme management, fostering a personalised experience and seamless service from implementation to account management.
Additionally, automated data transfer solutions further enhance operational efficiency, ensuring faster and more secure data handling. The firm adds that these advancements empower customers to make informed, data-driven decisions, better control costs, and effectively manage global employee benefit plans.
Moritz Löschner, regional sales director for Zurich Integrated Benefits Europe, highlights: “Significant enhancements of our digital capabilities are helping us to better leverage our customers' data, creating more in-depth data insights in line with Zurich’s industry-leading data commitment.
“Through this transformation, we aim to empower customers with greater control and accessibility to their information, enhancing their overall experience.”
Filip Hemeryck, group head of benefits at Syngenta, comments: “The enhanced digital reporting enables me to visualise and compare data more quickly and efficiently, providing 24/7 access whenever I need it.
“I can also effectively monitor the cash flow to the captive and the claims development in the different countries, and I greatly appreciate the ability to connect and collabo