Kane USA has appointed Mary Desranleau as client services director in its Vermont office.
Desranleau will head the account management team and be responsible for all aspects of captive account management. She will report to Ann West, the operations director at Kane USA.
She previously served as the senior account executive at Aon Insurance Managers in Vermont, where she managed the client services team.
Commenting on the appointment, West said: “At Kane, our ability to maintain the highest levels of client service delivery is critical and Desranleau’s appointment is key to this.”
Desranleau added: “Kane has a very strong reputation for the quality of its client services and I am very much looking forward to using my experience to help strengthen this further.”