Diversity will be a “game changer” for insurance companies, according to Vievette Henry, global head of organisational effectiveness at AIG, US.
Speaking on a panel covering human capital, the most overlooked asset class trends, challenges and opportunities at the 2018 European Insurance Forum, Henry stressed the importance of having diversity within your business.
She commented: “You have to think about diversity, it will be the game changer.”
“We are in the human capital business, we need people. Figuring out what works and what is appropriate is going to be a game changer.”
The panellists emphasised that diversity meant a range of things, including gender, ethnicity and age.
Another member of the panel, Vanessa Hartley, director of retail and agency, LCS UKi, Google, added: “Diversity of thought is just as important. If everyone thinks the same, you are going to get the same set of outcomes.”
Henry suggested that too often the diversity within companies were overlooked in meeting rooms and that it was “important to redirect focus when that diversity is being overlooked”.
