AXA XL Risk Consulting has launched a new risk assessment service, remote risk dialogue, to continue evaluating loss prevention across business lines amid COVID-19 restrictions.
Using data obtained from phone calls, web tools and existing reports, Remote Risk Dialogue aims to allow AXA XL’s risk engineers to perform remote analysis not seen in traditional loss prevention programmes and provide risk managers, underwriters and brokers with an up-to-date view of a client’s risks.
Speaking about the new service, Corinne Vitrac, chief executive of AXA XL risk consulting, said: “With restrictions on delivering surveys and carrying out client visits globally, we’ve had to think of new ways of supporting our clients to manage their risks.”
“Remote risk dialogue allows us to continue to interpret clients’ data and assess any potential new risks. For example, in response to COVID-19, some clothing manufacturers have started to manufacture masks, alcoholic beverage producers are making hand sanitiser while some domestic appliance manufacturers are making medical devices.”
“These changes to operations and output bring about new risks. Identifying, managing and mitigating these risks is key and we are proud to be standing alongside our clients to support them in adapting and innovating in these challenging times,” she added.
AXA XL Risk Consulting will also be hosting webinars for risk managers to discuss the risks their companies are facing and how to mitigate them. A phone help desk has also been set up for risk managers to discuss loss prevention best practices.
