In his new role, Rigby will be responsible for the UK and Europe, plus the Asia Pacific and Latin American regions. He will also serve as a member of the company’s global executive management team.
Rigby, who will be based in London, will report to Andrew Robinson, global COO of Crawford & Company.
Commenting on his promotion, Rigby said: “This is an exciting time for Crawford & Company. It is also a time to critically examine all parts of our operations to grow our revenue and presence in the marketplace—a marketplace that is rapidly changing and requiring our constant innovation.”
Harsha V Agadi, president and CEO at Crawford & Company, said: “I’m confident Kieran Rigby is the right person for this role. His character promotes both innovation and inspiration, and with his proven track record of leadership and success, I believe he’ll continue to grow our company and build for the future.”
Rigby’s appointment follows the departure of Ian Muress, who served as CEO of international business.
Agadi said: "We would like to thank Ian Muress for the contribution he has made to the business and for his commitment to our clients. We wish him well as he moves to the next stage of his career.”